Privacy Policy

This website is operated by Nicola Richardson, trading as Red Mountain Wellbeing ("we", "our", or "us").

We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website or use our services.

1. Information We Collect

We may collect:

  • Information you provide to us, including your name, email address, telephone number and any information submitted through contact forms, applications or enquiries.

  • Information collected automatically, including cookies, your IP address, browser type and website usage data.

  • Information relating to bookings, coaching sessions, consultancy services or purchases where applicable.

2. How We Use Your Information

We use your information to:

  • Respond to your enquiries.

  • Deliver coaching, consultancy and wellbeing services.

  • Send resources, newsletters, podcast updates or marketing communications where you have chosen to receive them.

  • Improve our website, services and customer experience.

  • Meet our legal and regulatory obligations.

3. Sharing Your Information

We never sell your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

  • Website hosting providers.

  • Payment processors.

  • Email marketing platforms.

  • Scheduling and video conferencing providers.

  • Professional advisers where necessary.

  • Legal authorities where required by law.

All third parties are required to keep your information secure and process it in accordance with applicable data protection legislation.

4. Cookies

This website uses cookies to improve functionality, analyse website performance and enhance your browsing experience.

You can control or disable cookies through your browser settings, although some parts of the website may not function correctly if cookies are disabled.

5. Data Retention

We retain your personal information only for as long as necessary to provide our services, fulfil contractual and legal obligations, and maintain appropriate business records.

6. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your personal information where appropriate.

  • Restrict or object to certain processing activities.

  • Request a copy of your data (data portability).

  • Withdraw your consent to marketing communications at any time.

  • Lodge a complaint with the Information Commissioner's Office (ICO).

7. Who You Are Contracting With

When you book coaching, consultancy, workplace wellbeing services, workshops, speaking engagements or purchase digital resources through this website, your contract is with Nicola Richardson, trading as Red Mountain Wellbeing, United Kingdom.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Nicola Richardson
Trading as Red Mountain Wellbeing

📧 nicolarichardson99@gmail.com

We aim to respond to all privacy enquiries promptly and in accordance with UK data protection legislation.